Comprehensive Family-Centered Care
Getting older shouldn't mean feeling limited. We care for your whole health—not just individual symptoms.
Your family physician is your partner in maintaining optimal health throughout your life. By focusing on prevention, managing chronic conditions, and treating acute illnesses, we help you stay healthy and catch potential problems before they become serious.
Working with Your Family Physician for Better Health
Annual Check Ups
Annual checkups are the foundation of good healthcare, helping us catch problems early and keep your care on track. Even if you feel perfectly well, these regular checkups are essential for preventing future health issues and maintaining your wellbeing.
During your annual visit, we take time to:
Review medications and adjust as needed - ensuring your prescriptions are still working effectively and safely
Screen for cancers, heart disease, and diabetes - using evidence-based tests to detect conditions in their earliest, most treatable stages
Monitor ongoing health concerns - tracking chronic conditions and making adjustments to keep them well-controlled
Talk about changes in your health or lifestyle - discussing new symptoms, life changes, or health goals that may affect your care plan
Managing Chronic Conditions
For patients with ongoing health conditions like diabetes, high blood pressure, or heart disease, regular monitoring and medication adjustments are crucial. We work with you to develop management strategies that fit your lifestyle while keeping your condition stable and preventing complications.
Treating Acute Illness
When you're sick or injured, having an established relationship with your family physician means faster, more personalized care. We know your medical history, current medications, and health patterns, allowing us to diagnose and treat acute problems more effectively.
Your Care, Made Simple
Do I need a valid health card for my visit?
Yes. OHIP covers medically necessary visits, but your card must be valid on the day of your appointment. Without it, you’ll be billed directly.
What does “medically necessary” mean?
Medically necessary services are those needed to diagnose, treat, or manage illness or injury. Services like sick notes, forms, cosmetic procedures, and travel consults are not covered by OHIP and are billed privately.
Why can I only discuss one issue per visit?
To give each concern proper attention and stay on schedule, we ask that you focus on one issue per visit. We’re happy to book follow-ups for additional concerns.
Can you complete forms during my visit?
Yes, but please let us know when booking. Many forms take extra time and may not be completed during your appointment. Form completion is not covered by OHIP and may require a fee.
Why do I need an appointment to renew a prescription?
Prescriptions need regular monitoring to ensure they remain safe and effective. Medications can lose effectiveness, cause side effects, or interact with other treatments over time. To reduce the risk of harm and ensure you're on the best treatment plan, your doctor needs to review your condition before renewing. If you have no refills left, please book a visit at least 2–3 weeks before running out.
What if I’m late or need to cancel?
Please arrive 10 minutes early. If you’re more than 10–15 minutes late, we may need to reschedule your appointment. Call us as soon as possible if you need to cancel to avoid a missed appointment fee.
Can I walk in without an appointment?
No. All visits must be booked in advance. We do offer same-day urgent appointments when available—please call first.
How do I get my test results?
Routine results are usually shared only if follow-up is needed. If you’d like to review them in detail, please book a follow-up visit. For privacy reasons, we do not send results by email.
What if I need care after hours?
If the clinic is closed and you need care:
• Call Health811 (formerly Telehealth Ontario) at 811
• Visit a walk-in or urgent care clinic
• Call 911 in an emergency
What behaviour is expected at the clinic?
Respectful behaviour is expected at all times. Abusive language, disruptive conduct, or repeated missed appointments will not be tolerated.
For the safety of our team and other patients, these behaviours will result in termination of care from our clinic.